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Frequently Asked Questions


How long does it take to process my order

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3- 5 business days after payment has been received your order will be processed and sent out via Australia Post.

Tracking My Order

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Shipping updates will be sent to you via email from Australia Post after they have scanned your item on pick up.


What is the return policy

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How are the Tacking Bands Made?

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Our SsCustom Tacking Bands are made from precision laser cutting out of 304 Stainless Tube. They come in a range of sizes from 1.5’’ through to 6’’.

Can I choose what Tacking Band sizes I want?

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Yes, we have the option to build your own sets.

What is the purpose of a Tacking Band, and how does it work?

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A Tacking Band is designed to hold pipe work together securely during welding or fabrication. It clamps onto the pipe, allowing for precise alignment and tack welding. Afterward, it can be easily removed or stretched off. It's an essential tool to ensure the accuracy and quality of your pipe-related projects.

What's the difference between a Tacking Band and a Slim Band?

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While both Tacking Bands and Slim Bands serve a similar purpose of holding pipes, there are key distinctions. Tacking Bands are ideal for joining pipes and bends with straight sections, requiring 18mm of straight pipe on each side to clamp. Slim Bands are designed for pipes without straight sections, making them perfect for tight and tricky pipe work like headers.

Can I use multiple Tacking Bands or Slim Bands at once?

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Yes, Tacking Bands have a strong grip and can clamp multiple bends at once, making them suitable for various projects. In contrast, Slim Bands are recommended for holding a single bend at a time due to their narrower width.

What materials are your Tacking Bands and Slim Bands made from?

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Both our Tacking Bands and Slim Bands are crafted from high-quality 304 stainless steel, ensuring durability and resistance to corrosion.

What is the purpose of C-Grips and how do they complement Tacking Bands?

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C-Grips are used to clamp Tacking Bands securely, enhancing their effectiveness in holding pipe work together during welding or fabrication. They are essential accessories for optimising the use of Tacking Bands.


How are the Pipe Vices made?

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Our SsCustom Pipe Vices are hand made here in Australia to a high standard. They are built from 5mm 304 stainless steel so ensure the strength that is needed is there.

What's the difference between the Pipe Vice and the Pipe Vice Mini?

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The Pipe Vice is designed to hold pipes with diameters ranging from 1/2 inch to 6 inches, offering a wider range of pipe sizes. In contrast, the Pipe Vice Mini is a more compact version and is suitable for holding smaller pipes and tubes.

Can you explain the Pipe Vice Kit and its benefits?

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The Pipe Vice Kit is a comprehensive package that includes a Pipe Vice, Tacking Band Kit, and C-Grips. By purchasing this kit, you get a versatile set of tools that cover various aspects of pipe-related projects, ensuring you have everything you need for efficient fabrication and welding.

Tell me more about the SsCustom Stainless Pipe Stand Vice.

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The SsCustom Stainless Pipe Stand Vice is designed to make pipework portable and prevent scratches and dents during fabrication. It offers 90-degree clamp rotation and 360-degree pipe manoeuvrability, providing better welding precision. It's adjustable in height and can securely hold pipes ranging from 1.5 inches to 8 inches in diameter.

What is the purpose of Pipe Bench Supports?

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Pipe Bench Supports are designed to aid when working with long lengths of tubing. They can be attached to the edge of a bench and are suitable for bench tops up to 10mm thick. These supports are fully adjustable, offering flexibility in positioning to provide additional support for your pipe while working with the Pipe Vice.

Purge Bungs

How should I use Purge Bungs to achieve the best results?

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To use Purge Bungs effectively, sit them on the end of the Tri Clover/Ferrule and fasten the M4 grub screw to hold them in place. Ensure a tight seal for optimal purging. It's also recommended to weld at least 25mm away from the bung to prevent damage.

How do Purge Bungs work, and what makes SsCustom Purge Bungs unique?

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Purge Bungs are designed for precise purge welding. SsCustom Purge Bungs are unique due to their billet stainless inserts with built-in diffusers and quick-connect hose fittings. They are compatible with both 6mm and 12mm argon hoses and are made from high-temperature silicone to handle heat without damaging the interior of the tube.

Weld Cleaning Machine

What is the SsCustom Weld Cleaning Machine used for?

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The SsCustom Weld Cleaning Machine is used for finishing off projects after welding. It removes colour and burn marks from stainless steel surfaces without staining. After using the brush, it's advised to wash the surface with soapy water for optimal results.

Can you explain the purpose of the SsCustom Weld Cleaning Machine?

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The SsCustom Weld Cleaning Machine is used for finishing welding projects. It effectively removes discoloration and weld burns from stainless steel. After using the brush, it's recommended to wash the surface with soapy water for an optimal finish.

How can I level flanges when fabricating pipe work?

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Levelling flanges for pipe work is made easy with the help of pins and a level. Stick the pins into the flange holes and place your level on top. This ensures the flanges are properly aligned and level

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