Shipping Information

Thank you for visiting and shopping at SsCustom. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 3-5 business days after receiving payment. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. 

Please allow additional days in transit for delivery and to factor in current COVID-19 restrictions. If there will be a significant delay in shipment of your order, we will contact you via email.

SsCustoms is not responsible for any damages that occur during transport, Please refer to our refund policy.

New Zealand

New Zealand - Due to the current COVID-19 restrictions, significant increase in parcel volumes and limited international flights - there will be additional delays with Australia Post during this time and tracking details are taking longer to update - we recommend allowing some extra time and appreciate your patience.

Please feel free to visit here for more information - https://auspost.com.au/service-updates/international-delivery-times

Shipping charges for your order will be calculated and displayed at checkout.